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TERMS AND CONDITIONS

Clear rules for using JAGTIV.

These Terms explain how JAGTIV may be used, how accounts and learning features work, and the responsibilities that apply to learners and JAGTIV.

Last updated: July 30, 2026

Section 1

Using JAGTIV

JAGTIV is a learning platform that brings together explanations, PYQs, practice, tests, doubts, and Clarity Feed. You may use JAGTIV for lawful personal learning and for participating in the features available to your account.

By creating an account or using JAGTIV, you agree to these Terms and the Privacy Policy. Where a particular feature requires additional rules or information, those details will be shown before you use it.

Section 2

Your account and its security

You are responsible for providing accurate account information and keeping access to your registered mobile number secure. Never share an OTP or confidential authentication information with anyone.

You must not access another person’s account, create accounts to bypass restrictions, misuse device access, or use JAGTIV in a way that may harm another learner or the service.

If you believe that your account has been accessed without permission, contact JAGTIV as soon as possible so that appropriate security action can be taken.

Section 3

Learning support and results

JAGTIV is designed to support deeper understanding, learning, and exam preparation. Content, PYQs, explanations, practice, tests, scores, learning insights, doubt support, and Personal Clarity Review are educational tools.

They do not guarantee a particular score, rank, selection, admission, employment opportunity, or examination result. Individual outcomes depend on many factors, including the learner’s preparation, decisions, consistency, and applicable examination rules.

JAGTIV works to keep learning and exam-related information useful and accurate. However, syllabi, eligibility requirements, examination dates, patterns, and official instructions may change. Where a decision depends on official rules, you should verify the latest information from the relevant examination authority.

Section 4

Free access

JAGTIV provides a meaningful learning experience without requiring paid access. Previous-year questions available on JAGTIV will remain free for learners.

Free access may also include selected learning content, practice, tests, doubt support, Clarity Feed, a Public ID, and a private learning overview. The availability or scope of these additional free features may change as JAGTIV improves the service, but any important change will be communicated clearly.

Free membership does not reduce the visibility of a learner’s Clarity Feed contributions or apply different community rules.

Section 5

JAGTIV Blue

JAGTIV Blue provides access to the Blue features displayed at the time of purchase. These may include broader learning access, practice and mock tests, wrong-question revision, exam or profile switching, Personal Clarity Review, detailed doubt support, priority responses, and a Blue membership badge.

JAGTIV Blue is provided for a fixed period of 12 months from activation. It does not renew automatically, and JAGTIV will not charge you again unless you choose to purchase another access period.

A Blue badge identifies an active membership only. It does not increase post reach, feed ranking, authority, or moderation privileges.

Section 6

Payments, activation, and access restoration

Paid access begins only after the payment is successfully verified by JAGTIV, the applicable payment provider, or the relevant app store. A pending, failed, reversed, refunded, or disputed transaction does not create or continue paid access.

Prices may vary depending on the purchase platform, applicable taxes, and platform charges. After successful verification, the same active JAGTIV Blue access may be used through the supported web, Android, and iOS experiences connected to the eligible JAGTIV account.

If an account with active Blue access is permanently deleted, account and learning information will be removed in accordance with the Privacy Policy. Remaining Blue access may be restored to a new account only after the original receipt, transaction ID, purchase token, or equivalent payment record is successfully verified.

Restored access continues only until the original expiry date. The deleted period is not added back, a phone number alone is not sufficient proof, and a refunded or reversed purchase cannot be restored.

Section 7

Clarity Feed and your contributions

Clarity Feed is a learning-focused space for sharing questions, confusion, explanations, useful methods, personal learning experiences, relevant updates, and thoughtful perspectives.

You are responsible for the content you choose to post or comment. You should share only content that you have the right to use and should respect the privacy, safety, and rights of others.

Do not use Clarity Feed for harassment, threats, impersonation, spam, scams, unlawful content, privacy violations, deliberately misleading information, leaked examination material, or content that may harm learners or the service.

Personal views and unofficial information should not be presented as confirmed instructions from an examination authority. Important examination decisions should always be verified from the relevant official source.

Section 8

Ownership and permission to display contributions

Your original posts and comments remain yours.

By sharing content through JAGTIV, you give JAGTIV permission to store, display, format, and manage that content within JAGTIV only as needed to operate, protect, and improve the relevant feature.

This permission does not allow JAGTIV to represent your contribution as an official JAGTIV statement or use your identity for unrelated advertising.

When your contribution is deleted, JAGTIV will stop displaying it, subject to reasonable technical processing time and any limited retention required for security, disputes, or applicable law.

Section 9

Moderation and community action

JAGTIV may review, limit, label, remove, or restrict access to content that violates these Terms, community rules, safety requirements, intellectual-property rights, or applicable law.

Depending on the nature and seriousness of the issue, JAGTIV may provide a warning, remove content, temporarily limit a feature, revoke a session, suspend an account, or permanently restrict access.

Immediate action may be taken where content or account activity creates an urgent safety, security, fraud, or legal risk.

Moderation does not guarantee that every contribution has been reviewed or that every statement made by a learner is accurate. If you believe an action was taken by mistake, you may contact JAGTIV for review.

JAGTIV Blue does not provide different moderation rules, greater authority, or protection from community action.

Section 10

JAGTIV content and intellectual property

JAGTIV and its licensors retain the rights in JAGTIV learning content, explanations, questions, tests, designs, software, branding, and other materials provided through the service.

You may use available materials for your personal learning. You must not copy, scrape, reproduce, publish, sell, license, bulk-download, redistribute, or use JAGTIV materials to build another product, dataset, or commercial service without permission.

Content may be shared only through sharing options expressly provided by JAGTIV and subject to the rules displayed with that feature.

Nothing in these Terms removes any right or exception that applicable law gives you.

Section 11

Account restriction and suspension

JAGTIV may restrict a feature, revoke an active session, suspend an account, or permanently restrict access when reasonably necessary to address fraud, security risks, unlawful activity, serious misuse, repeated violations of these Terms, or harm to learners or the service.

Where reasonably possible, JAGTIV will explain the reason for the action and provide a way to request review. Immediate action may be taken when delay could create a serious safety, security, fraud, or legal risk.

Account restriction or suspension does not automatically create a right to a refund. Any eligible resolution will be handled according to the Refund and Cancellation Policy and applicable law.

Section 12

Account and data choices

You may request deletion of your private learning data while keeping your account active, or request permanent deletion of your entire account and associated information.

An entire-account deletion request includes a 30-day recovery period. During this period, the account may be restored only through an explicit recovery action and account verification. Simply opening JAGTIV does not cancel the deletion request.

If the account is not restored within the recovery period, permanent deletion will proceed as explained in the Privacy Policy.

Where deleted account access included an active JAGTIV Blue purchase, remaining access may be restored to a new account only after the original payment record is successfully verified. Restored access continues until the original expiry date.

Section 13

Service availability and changes

JAGTIV may maintain, update, improve, replace, or discontinue features as the service develops. Temporary interruptions may occur because of maintenance, security work, technical problems, provider interruptions, or circumstances outside JAGTIV’s reasonable control.

JAGTIV does not promise that every feature will always remain available without interruption or error. However, important changes that materially affect active paid access will be communicated clearly.

If a material paid feature becomes unavailable for reasons within JAGTIV’s control, JAGTIV will provide a reasonable resolution consistent with the Refund and Cancellation Policy and applicable law.

Section 14

Changes to these Terms

JAGTIV may update these Terms when the service, available features, payment arrangements, or applicable requirements change.

The updated Terms and their effective date will be displayed through JAGTIV. Minor clarifications or administrative updates may take effect from the stated date.

Where a change materially affects your rights, obligations, or active paid access, JAGTIV will provide reasonable advance notice and may request your explicit acceptance before the change applies.

Changes will not retrospectively reduce the duration of an active JAGTIV Blue access period or remove benefits already included with that purchase, except where a change is reasonably required by law, security, safety, or circumstances outside JAGTIV’s control. Where such a change materially affects paid access, JAGTIV will provide a reasonable resolution.

Updated Terms will apply to future use and future purchases from their effective date, without limiting rights provided by applicable law.

Section 15

Ending your use of JAGTIV

You may stop using JAGTIV at any time. Uninstalling an app or remaining inactive does not automatically delete your account or learning information.

To delete private learning data or permanently delete the entire account, you must use the account and data controls provided by JAGTIV. The applicable recovery period, deletion scope, and paid-access restoration rules are explained in the Privacy Policy.

Provisions that reasonably need to continue after account closure—such as payment verification, dispute handling, intellectual-property protection, and legally required record retention—will remain applicable only to the extent necessary.

Section 16

Reasonable limits of responsibility

JAGTIV works to provide a secure, useful, and reliable learning experience. However, JAGTIV cannot guarantee uninterrupted availability or prevent every technical failure, third-party interruption, inaccurate user contribution, or event outside its reasonable control.

You remain responsible for your learning decisions, examination applications, official document submissions, and actions taken based on unofficial information shared by other users.

To the extent permitted by applicable law, JAGTIV will not be responsible for indirect or unexpected loss caused solely by misuse of the service, unauthorised reliance on unofficial user content, or circumstances outside JAGTIV’s reasonable control.

Nothing in these Terms excludes responsibility that cannot legally be excluded, including responsibility arising from fraud, deliberate misconduct, or rights and remedies protected by applicable law.

Section 17

Questions, complaints, and review requests

If you have a question, payment concern, account issue, privacy request, or believe that a moderation or access decision was made by mistake, contact JAGTIV at:

support@jagtiv.com

Please provide enough information to identify and review the issue, but never include an OTP, password, full payment credential, or unnecessary identity document.

JAGTIV will review the concern and provide a reasonable response based on the nature and complexity of the issue.

Contacting JAGTIV first may help resolve the issue quickly, but it does not restrict any complaint, remedy, or right available to you under applicable law.

Section 18

Governing law and complete agreement

These Terms are governed by the laws of India.

These Terms, the Privacy Policy, the Refund and Cancellation Policy, and any specific conditions displayed before a purchase or feature use together form the agreement governing your use of JAGTIV.

If a feature-specific condition conflicts with a general provision in these Terms, the more specific condition will apply only to that feature or transaction.

Any dispute that cannot be resolved directly will be handled by the courts, consumer authorities, or other lawful forums having jurisdiction under applicable Indian law.

Nothing in these Terms limits rights or remedies that applicable law does not permit JAGTIV or the user to exclude.

JAGTIV is a product of PROJECT-K AXON PRIVATE LIMITED.